FAQs & Troubleshooting
Latest |
MFC-9970CDW
388 Results
31. 12/13/2022
How to identify your Operating System (OS).
32. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
33. 11/15/2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
34. 11/15/2022
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
35. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
36. 10/12/2022
Can I print from DOS applications?
37. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
38. 09/12/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
39. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
40. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
41. 08/22/2022
Configure the Scan to Email Feature (Linux)
42. 08/22/2022
I keep getting the error message "Authenticate Err (Authentication error)".
43. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
44. 07/26/2022
Configure and use the Scan Key Tool (Linux)
45. 07/20/2022
Uninstall the drivers. (Mac OS X 10.5)
46. 06/30/2022
I can print but cannot scan via network. (For Mac)
47. 06/30/2022
Check the Node Name of the Brother machine
48. 06/30/2022
Scan a document into PaperPort™ using the TWAIN driver
49. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
50. 06/20/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
51. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
52. 05/02/2022
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
53. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
54. 04/20/2022
Uninstall the Brother Software and Drivers (Windows)
55. 04/14/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
56. 04/11/2022
Wireless setup is requesting a WPS PIN to complete the setup
57. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
58. 04/01/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
59. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
60. 03/24/2022
I cannot find some option in the Printing preferences. (For Windows)