FAQs & Troubleshooting
Latest |
MFC-9840CDW
366 Results
31. 11/16/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
32. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
33. 11/15/2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
34. 10/31/2022
Which E-mail packages are compatible with ControlCenter3?
35. 10/31/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
36. 10/31/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
37. 10/24/2022
What are supported file formats for the direct print feature?
38. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
39. 10/12/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
40. 10/12/2022
Can I print from DOS applications?
41. 10/11/2022
When I scan a document using ControlCenter, the scanned file size is too big.
42. 09/26/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
43. 09/20/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
44. 09/12/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
45. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
46. 08/30/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
47. 08/22/2022
Configure the Scan to Email Feature (Linux)
48. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
49. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
50. 08/03/2022
How do I use the "Print to file" feature?
51. 08/03/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
52. 07/26/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
53. 07/26/2022
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
54. 07/26/2022
Configure and use the Scan Key Tool (Linux)
55. 07/26/2022
When I print directly from the USB flash drive only an error page prints. What can I do?
56. 07/20/2022
Uninstall the drivers. (Mac OS X 10.5)
57. 07/20/2022
Configure and use the Scan to OCR feature in Windows.
58. 06/30/2022
I can print but cannot scan via network. (For Mac)
59. 06/23/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
60. 06/20/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.