FAQs & Troubleshooting
How to identify your Operating System (OS).
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
I cannot find some option in the Printing preferences. (For Windows)
I cannot save a file downloaded from the Brother support website (For Windows)
Open the Control Panel (For Windows)
Download a file from the "Downloads" section and save it to Windows 8 computer.
Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
What is the BRAdmin Professional software used for?
Check the firmware version.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?