FAQs & Troubleshooting
Install the built-in drivers (For Windows 8 and Windows 10)
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
How to identify your Operating System (OS).
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
I cannot find some option in the Printing preferences. (For Windows)
I cannot save a file downloaded from the Brother support website (For Windows)
I cannot install Brother drivers on Debian 10 or later (Linux)
Install PaperPort™ 12SE onto Windows 10.
What driver package format is supported by my Linux distribution?
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
Where can I download Brother iPrint&Scan application for Mac?
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
Download a file from the "Downloads" section and save it to Windows 8 computer.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
After I installed Sun JavaVM, some applications will not work correctly.