FAQs & Troubleshooting
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MFC-9460CDN
372 Results
1.
Replace Belt
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
5.
Replace WT Box
6.
Replace Drum
7.
Replace Parts
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
Replace Toner
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
How to identify your Operating System (OS).
12.
What driver package format is supported by my Linux distribution?
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
Toner Low
16.
Cartridge Error
17.
The printer status is Offline or Paused.
18.
Clean the scanner to improve the copy or fax quality (video instructions available)
19.
Load paper in the paper tray
20.
Jam Duplex
21.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
22.
"Offline" appears on the Status Monitor.
23.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
24.
I cannot save a file downloaded from the Brother support website (For Windows)
25.
Adjust color settings by using the custom setting in the printer driver
26.
Jam Inside
27.
Jam MP Tray
28.
What is the recommended paper?
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.