FAQs & Troubleshooting
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MFC-9330CDW
312 Results
31.
Drums End Soon/ Drum End Soon(X)
32.
Print on envelopes, labels or thick paper from the Manual feed slot
33.
(Video) Unpack your Brother machine
34.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
35.
Jam 2-sided
36.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
37.
Can I print from and scan to iPhone, iPod touch and iPad?
38.
I cannot save a file downloaded from the Brother support website (For Windows)
39.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
40.
Calibrate or Calibration Failed or Calibration.
41.
The printer status is Offline or Paused.
42.
Replace Belt
43.
Colors are light or faint on the whole page.
44.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
45.
Install the built-in drivers (For Windows 8 and Windows 10)
46.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
47.
Can I print from or scan to Android™ Smartphone?
48.
Replace PF Kit xx
49.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
50.
Clean the drum unit
51.
Colored streaks or bands down the page
52.
Print Unable XX
53.
Cover is Open
54.
What is the recommended paper?
55.
I cannot print from my computer via USB.
56.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
57.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
58.
I cannot install Brother drivers on Debian 10 or later (Linux)
59.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
60.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.