FAQs & Troubleshooting
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MFC-9320CW
347 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Reset the network settings to the factory default
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Can I print from or scan to Android™ Smartphone?
11.
Print on plain paper or bond paper from the Manual feed slot
12.
How to identify your Operating System (OS).
13.
The toner does not fix to paper well. (Poor fixing)
14.
Turn the Toner Save Mode on or off.
15.
Set up your Brother machine on a wireless network.
16.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
17.
Carry out calibration to improve the color density
18.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
19.
Configure and use the Scan to FTP feature
20.
What is Brother iPrint&Scan?
21.
Scan multiple pages into one file instead of each scan being saved as a separate file.
22.
Where can I find my Brother machine's serial number?
23.
The printer status is Offline or Paused.
24.
I cannot print using my Brother machine on a wireless network (Mac)
25.
Printouts are curled or wavy.
26.
Printouts have wrinkles.
27.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
28.
Print the Network Configuration List
29.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
30.
Jam Inside