FAQs & Troubleshooting
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MFC-8870DW
321 Results
1.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
What is Brother iPrint&Scan?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Can I print from or scan to Android™ Smartphone?
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
How do I improve the copy or fax quality?
9.
Pre-Required Procedures (Linux)
10.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
11.
What driver package format is supported by my Linux distribution?
12.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
13.
Can I use voice mail on the same line as my Brother machine?
14.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
15.
What is a "Generic PCL Driver"?
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
My envelopes are jamming. What can I do?
18.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
19.
The printer status is Offline or Paused.
20.
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
21.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
22.
How do I install the Optional Tray Unit?
23.
The paper is skewed when it's printed.
24.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
25.
How do I clear the message "Paper Jam Back" from the LCD display?
26.
Scan from the Brother iPrint&Scan application using Windows Phone.
27.
Delete print jobs from the print queue.
28.
How do I clear the message "Paper Jam Duplex" from the LCD?
29.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
30.
I cannot install Brother drivers on Debian 10 or later (Linux)