FAQs & Troubleshooting
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MFC-8860DN
308 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
How to identify your Operating System (OS).
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Install the built-in drivers (For Windows 8 and Windows 10)
6.
What is Brother iPrint&Scan?
7.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
10.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
13.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
14.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
15.
What driver package format is supported by my Linux distribution?
16.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
17.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
18.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
19.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
20.
How do I clear the message "Paper Jam Inside" from the LCD display?
21.
What is Distinctive Ring and how do I program it?
22.
Can I use voice mail on the same line as my Brother machine?
23.
When printing multiple copies of a Microsoft® Excel file, the print speed is very slow. What can I do?
24.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
25.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
26.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
27.
I'm using Macintosh®. What are the settings in the Scanner window used for?
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
30.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.