MFC-8710DW FAQs & Troubleshooting MFC-8710DW Not your product? Sort by: Updated Date Popularity 3 Results 1. 06/30/2014 I am having a problem receiving faxes. 2. 05/11/2012 Why doesn't the machine answer when receiving a call? 3. 03/28/2011 I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. Fax FAQs & Troubleshooting