FAQs & Troubleshooting
Popular |
MFC-8500
205 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Pre-Required Procedures (Linux)
4.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
5.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
6.
My FAX/MFC will not Dial. Why?
7.
Delete print jobs from the print queue.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Install the built-in drivers (For Windows 8 and Windows 10)
10.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
11.
Change the printer driver settings (Windows/macOS)
12.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
13.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
14.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
Configure the Scan to Email Feature (Linux)
17.
What driver package format is supported by my Linux distribution?
18.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
19.
The printer status is Offline or Paused.
20.
Can I print from DOS applications?
21.
What can happen if the wrong paper is used in your machine.
22.
How to identify your Operating System (OS).
23.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
24.
I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
25.
Replace the drum unit.
26.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
27.
I'm using Macintosh. What is the PreScan option used for?
28.
Windows 10 Support Information
29.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
30.
Functions supported in the Windows 7 built-in drivers