FAQs & Troubleshooting
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MFC-8420
213 Results
1. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
2. 06/01/2023
Delete print jobs from the print queue.
3. 05/16/2023
I cannot print from my computer via USB.
4. 04/26/2023
Check the IP addresses of your PC and the Brother machine
5. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
6. 03/27/2023
Change the printer driver settings (Windows/macOS)
7. 03/27/2023
The printer status is Offline or Paused.
8. 03/17/2023
Open the "Scanners and Cameras" and Properties.
9. 02/14/2023
Scan a document in Windows 8 and Windows 10.
10. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
11. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
12. 12/13/2022
How to identify your Operating System (OS).
13. 11/16/2022
Paper size settings are unavailable when I print from OpenOffice (Linux)
14. 11/15/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
15. 11/07/2022
I am experiencing problems sending a fax, what can I do?
16. 10/31/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
17. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
18. 10/12/2022
Can I print from DOS applications?
19. 09/12/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
20. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
21. 08/22/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
22. 08/22/2022
Configure the Scan to Email Feature (Linux)
23. 08/09/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
24. 07/26/2022
Configure and use the Scan Key Tool (Linux)
25. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27. 04/07/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
28. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
29. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
30. 01/06/2022
I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)