FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc790cw_all.jpg)
MFC-790CW
349 Results
1.
I cannot print using my Brother machine on a wireless network (Windows)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
How to identify your Operating System (OS).
5.
Scan using XSane or GIMP (Linux)
6.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
7.
My printed documents are missing black.
8.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
Pre-Required Procedures (Linux)
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
I cannot find some option in the Printing preferences. (For Windows)
15.
What is Brother iPrint&Scan?
16.
Scan and save a document in PDF format (Scan to File)
17.
Replace Ink
18.
Load paper in the paper tray
19.
Set up your Brother machine on a wireless network.
20.
I cannot print using my Brother machine on a wireless network (Mac)
21.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
22.
How do I load envelopes into my machine?
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
Protect your Brother machine against unauthorised access over the network
25.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
26.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
27.
Can I print from or scan to Android™ Smartphone?
28.
Can I print from and scan to iPhone, iPod touch and iPad?
29.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
30.
How do I factory reset the network settings?