FAQs & Troubleshooting
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MFC-7345N
207 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Scan and save a document in PDF format (Scan to File)
5.
The printer status is Offline or Paused.
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
How do I clean white or black spots on printed documents?
8.
How to identify your Operating System (OS).
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Can I print from or scan to Android™ Smartphone?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
14.
Can I use AirPrint with my Brother machine?
15.
Change the printer driver settings (Windows/macOS)
16.
How do I clear paper jams inside the machine?
17.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
18.
Replace the drum unit.
19.
Can I use voice mail on the same line as my Brother machine?
20.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
21.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
22.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
23.
I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
24.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Protect your Brother machine against unauthorised access over the network
27.
Delete print jobs from the print queue.
28.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
29.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
30.
How do I clean the drum unit?