FAQs & Troubleshooting
Popular |
MFC-6800
183 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
Pre-Required Procedures (Linux)
4.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The machine does not print anything.
7.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
8.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
Install the built-in drivers (For Windows 8 and Windows 10)
11.
Delete print jobs from the print queue.
12.
Can I print from or scan to Android™ Smartphone?
13.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
14.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
15.
The printer status is Offline or Paused.
16.
What driver package format is supported by my Linux distribution?
17.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
18.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
20.
How can I clear the "PAPER JAM" error message?
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
Change the printer driver settings (Windows/macOS)
25.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
26.
Can I use non-Brother or third party supplies with the Brother machine?
27.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
28.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
29.
Functions supported in the Windows 7 built-in drivers
30.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?