FAQs & Troubleshooting
Popular |
MFC-5860CN
285 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
The printer status is Offline or Paused.
4.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
5.
Can I use voice mail on the same line as my Brother machine?
6.
Locate files scanned with ControlCenter3 (For Windows)
7.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
8.
One or more of my colors are not printing (blank). What can I do?
9.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
10.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
11.
I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™ card, MultiMediaCard™ is installed into the media slot. What can I do?
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
Pre-Required Procedures (Linux)
14.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
15.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
How do I clear the message "No Paper Fed" from the display?
18.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
19.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
20.
Can I confirm that the FAX was sent correctly?
21.
How do I know which side up my photo paper should be in the tray?
22.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
23.
How do I load 10 x 15 Glossy paper into my machine?
24.
When I print, the pages are smudged with ink. What should I do?
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Install the built-in drivers (For Windows 8 and Windows 10)
27.
Open the "Scanners and Cameras" and Properties.
28.
I'm using MagicJack and am having problems sending or receiving faxes.
29.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
30.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.