FAQs & Troubleshooting
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MFC-4420C
150 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How can I remove horizontal white lines and other flaws from documents printed on my Fax/DCP/MFC?
3.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
4.
Can I print from or scan to Android™ Smartphone?
5.
Can I confirm that the FAX was sent correctly?
6.
Functions supported in the Windows 7 built-in drivers
7.
What is Distinctive Ring and how do I program it?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Change the printer driver settings (Windows/macOS)
11.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
12.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
13.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
14.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
15.
Why doesn't the machine answer when receiving a call?
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
17.
Scan a document using "Scanner and Camera Wizard" in Windows XP
18.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
19.
Delete print jobs from the print queue.
20.
The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
21.
How to identify your Operating System (OS).
22.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
23.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
24.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
25.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
26.
Uninstall the drivers (Windows)
27.
Windows 10 Support Information
28.
Is my Brother machine compatible with third party print servers?
29.
I cannot scan via USB. (Mac OS X)
30.
Scan a document from a Windows XP application