FAQs & Troubleshooting
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TJ-4020TN
108 Results
1.
The left or right side of the label is not printed correctly.
2.
The printing position of small label is incorrect.
3.
Using the CommTool (for Windows)
4.
How to install the Mac driver via USB/ Wi-Fi®/ wired network
5.
I cannot install the Windows driver.
6.
How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
7.
How to connect the printer to your computer
8.
Printing is not possible.
9.
The label is skipped when printing.
10.
How to load the Media
11.
How to update the firmware
12.
How to install the Windows driver via Wi-Fi®/ wired network
13.
How to load the Ribbon
14.
How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
15.
How do I reset Wi-Fi® setting?
16.
How to install the Windows driver via Wi-Fi®/ wired network
17.
How to add a new stock from the Seagull driver
18.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
19.
How to execute the printer configuration (Self-test) to debug
20.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows “Paper Jam”.
21.
How to reset the printer settings by directly operating the printer
22.
How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
23.
When printing with the thermal transfer method, the print or cutting position gradually shifts.
24.
How to skip the AUTO.BAS program only one time by directly operating the printer
25.
How to set the Direct Thermal or Thermal Transfer Print Methods
26.
I installed "Printer Driver" and "Printer Driver for P-touch Editor" using a USB cable, but I cannot print with "Printer Driver for P-touch Editor".
27.
The time on the printer is incorrect.
28.
The label wraps around the platen roller when using the cutter.
29.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Paper".
30.
The LED is flashing in red and the printer status from the BPM (Brother Printer Management Tool) shows "Out of Ribbon" or "Ribbon Encoder Err./Ribbon End Err".