FAQs & Troubleshooting
Popular |
TD-2020/2020A
115 Results
1.
How do I transfer label or slip templates?
2.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
3.
I cannot save a file downloaded from the Brother support website (For Windows)
4.
Printing is not possible. (USB connection)
5.
Where can I find my Brother printer's serial number?
6.
What do the indicator lights mean?
7.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
8.
How do I transfer label templates with P-touch Transfer Express?
9.
When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
10.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
11.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
12.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
13.
How do I install/change the RD roll?
14.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
15.
How to identify the printer's firmware version
16.
When I print a long label or many labels continuously, printing suddenly stops.
17.
What Android™ mobile application can I use?
18.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
19.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
20.
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
21.
How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
22.
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
23.
How do I clean my machine?
24.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
25.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
26.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
27.
The paper settings specified from the server computer are not reflected on the client computer.
28.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
29.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
30.
How do I uninstall the printer driver?