1. 11/30/2020

I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)

2. 10/07/2020

Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?

3. 03/09/2020

The printer does not print.

4. 06/03/2019

I get an error message while trying to print: "Communication Error Cannot Communicate with the Device". (iPrint&Label)

5. 03/12/2019

When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?

6. 01/18/2019

"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?

7. 07/23/2018

The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)

8. 01/06/2015

Error messages do not appear when using the USB connection of my printer.

9. 08/09/2013

I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?

10. 08/30/2012

While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?

11. 07/01/2011

A data transmission error appears on the computer when trying to print a label.

12. 08/27/2008

I am getting the message Error 1603: Fatal Error During Installation. What should I do?