FAQs & Troubleshooting
Latest |
HL-L9310CDW
246 Results
1. 02/14/2024
I cannot print using my Brother machine on a wireless network (Mac)
2. 02/14/2024
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
3. 01/10/2024
What is the default password for my Brother machine?
4. 12/04/2023
Toner Low
5. 08/25/2023
How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
6. 08/10/2023
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
7. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
8. 06/08/2023
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
9. 06/06/2023
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
10. 06/06/2023
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
11. 06/01/2023
Add your Brother machine with AirPrint (macOS)
12. 06/01/2023
Delete print jobs from the print queue.
13. 05/16/2023
I cannot print from my computer via USB.
14. 04/26/2023
I cannot print using my Brother machine on a wired network. (Windows/macOS)
15. 04/07/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
16. 04/03/2023
Change machine settings from your computer.
17. 03/27/2023
"Offline" appears on the Status Monitor.
18. 03/27/2023
Install the built-in drivers (For Windows 8 and Windows 10)
19. 03/27/2023
Change the printer driver settings (Windows/macOS)
20. 03/27/2023
The printer status is Offline or Paused.
21. 02/15/2023
How to use Driver Deployment Wizard(only available for Windows)
22. 02/15/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
23. 02/14/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
24. 01/06/2023
Condensation
25. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
26. 12/19/2022
I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
27. 12/13/2022
How to identify your Operating System (OS).
28. 11/24/2022
Import a Certificate and Private Key
29. 11/15/2022
Export the Certificate and Private Key
30. 10/25/2022
Print Documents Securely Using SSL/TLS