FAQs & Troubleshooting
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HL-L5100DN
204 Results
1.
Replace Drum
2.
(Video) Replace the Toner Cartridge
3.
Paper is Jammed inside the Machine
4.
(Video) Load A4/Letter paper
5.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
6.
Paper is Jammed in the 2-sided Tray
7.
Paper is Jammed in the Paper Tray
8.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
9.
Drum !
10.
The printer status is Offline or Paused.
11.
Reset the Drum Counter
12.
Paper is Jammed in the Back of the Machine
13.
Print on Both Sides of the Paper (Windows®)
14.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
15.
Toner Low or Prepare New Toner Cartridge
16.
Jam MP Tray
17.
What is Brother iPrint&Scan?
18.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
19.
My Brother machine could not be found over the network when I installed drivers on my computer.
20.
How to use Driver Deployment Wizard(only available for Windows)
21.
I cannot save a file downloaded from the Brother support website (For Windows)
22.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
23.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
24.
Print both sides of paper or a booklet automatically
25.
Print the Network Configuration Report
26.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
27.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
28.
Add your Brother machine with AirPrint (macOS)
29.
Configure the Store Print Log to Network Settings Using Web Based Management
30.
How to identify your Operating System (OS).