FAQs & Troubleshooting
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HL-L2420DW
110 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
(Video) Paper is Jammed inside the Machine
3.
(Video) Paper is Jammed in the 2-sided Tray
4.
(Video) Paper is Jammed in the Back of the Machine
5.
(Video) Paper is Jammed in the Paper Tray
6.
(Video) Set up your Brother machine
7.
Install the Brother Mobile Connect application (for mobile device)
8.
(Video) Load an Envelope (Manual Feed Slot)
9.
How to identify your Operating System (OS).
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
The printer status is Offline or Paused.
12.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Manual Feed
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
Wireless setup is requesting a WPS PIN to complete the setup
18.
My Brother machine could not be found over the network when I installed drivers on my computer.
19.
I cannot print on a wireless (Wi-Fi) network (Windows)
20.
What driver package format is supported by my Linux distribution?
21.
Toner Low or Prepare New Toner Cartridge
22.
Drum End Soon
23.
What is the recommended paper?
24.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
25.
Cannot Print ##
26.
Drum !
27.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
28.
Add your Brother machine with AirPrint (macOS)
29.
I cannot print on a wireless (Wi-Fi) network (Mac)
30.
Media Mismatch