FAQs & Troubleshooting
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HL-L2380DW
237 Results
1.
Replace Drum
2.
(Video) Replace Toner
3.
(Video) Load paper (Legal)
4.
My Brother machine could not be found over the network when I installed drivers on my PC.
5.
(Video) Load A4/Letter paper
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
The printer status is Offline or Paused.
8.
Jam Rear (With Video Instructions)
9.
Reset the Network Settings to the Factory Settings
10.
Jam Inside (With Video Instructions)
11.
What is Brother iPrint&Scan?
12.
Out of Memory
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
Scan multiple pages into one file instead of each scan being saved as a separate file.
15.
I cannot print on a wireless (Wi-Fi) network (Windows)
16.
Connect your Brother machine to your mobile device via a wireless router or access point.
17.
How to identify your Operating System (OS).
18.
Print on envelopes, labels, or thick paper from the manual feed slot.
19.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
20.
Jam Tray (With Video Instructions)
21.
I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
22.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
23.
"Offline" appears on the Status Monitor.
24.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
25.
Load paper in the paper tray
26.
I cannot print using my Brother machine on a wireless network (Mac)
27.
I cannot find some option in the Printing preferences. (For Windows)
28.
Toner Low or Prepare New Toner Cartridge
29.
Add your Brother machine with AirPrint (macOS)
30.
Enable the Brother machine's network interface.