FAQs & Troubleshooting
Popular |
HL-L2380DW
237 Results
1.
Replace Drum
2.
(Video) Replace Toner
3.
(Video) Load paper (Legal)
4.
(Video) Load A4/Letter paper
5.
My Brother machine could not be found over the network when I installed drivers on my PC.
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
The printer status is Offline or Paused.
8.
Jam Rear (With Video Instructions)
9.
Jam Inside (With Video Instructions)
10.
Reset the Network Settings to the Factory Settings
11.
What is Brother iPrint&Scan?
12.
Out of Memory
13.
I cannot print on a wireless (Wi-Fi) network (Windows)
14.
How to identify your Operating System (OS).
15.
Jam Tray (With Video Instructions)
16.
Scan multiple pages into one file instead of each scan being saved as a separate file.
17.
Print on envelopes, labels, or thick paper from the manual feed slot.
18.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
19.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
20.
Connect your Brother machine to your mobile device via a wireless router or access point.
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
23.
"Offline" appears on the Status Monitor.
24.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
25.
I cannot print using my Brother machine on a wireless network (Mac)
26.
Load paper in the paper tray
27.
I cannot find some option in the Printing preferences. (For Windows)
28.
Toner Low or Prepare New Toner Cartridge
29.
Jam 2-sided
30.
Add your Brother machine with AirPrint (macOS)