FAQs & Troubleshooting
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HL-6050DN
150 Results
1.
"JAM DUPLEX" error appears on the LCD.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
The printer status is Offline or Paused.
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
8.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
9.
What driver package format is supported by my Linux distribution?
10.
Printouts have a curl or wave.
11.
How do I factory reset the print server?
12.
"JAM REAR" error appears on the LCD. What should I do?
13.
Does NC-2200w work with Windows Vista?
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
17.
I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
How to identify your Operating System (OS).
20.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
21.
"JAM MP TRAY" error appears on the LCD. What should I do?
22.
Can I print using the IPP protocol on Windows XP?
23.
What are the expected yields of the consumables?
24.
How do I disable the APIPA protocol?
25.
How do I install additional memory?
26.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
27.
Delete print jobs from the print queue.
28.
Printouts have wrinkles or creases.
29.
How do I install the Optional Tray Unit? - For USA and Canada
30.
What is the BRAdmin Professional software used for?