1. 05/16/2023

I cannot print from my computer via USB.

2. 03/27/2023

The printer status is Offline or Paused.

3. 05/09/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 07/16/2020

Cannot print after a Windows 10 update (June 2020)

5. 11/25/2014

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

6. 11/19/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

7. 06/12/2007

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

8. 02/07/2007

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?