FAQs & Troubleshooting
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HL-5250DN
170 Results
1.
Install the built-in drivers (For Windows 8 and Windows 10)
2.
The printer status is Offline or Paused.
3.
How to identify your Operating System (OS).
4.
How do I install additional memory?
5.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
How do I install the Optional Tray Unit?
8.
Print a Printer Settings page.
9.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
10.
What is Brother iPrint&Scan?
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
14.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
15.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
16.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
17.
Delete print jobs from the print queue.
18.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
19.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
20.
Can I print from or scan to Android™ Smartphone?
21.
Printouts have a curl or wave.
22.
Print on both sides of the paper.
23.
How do I clear paper jams?
24.
Open the Control Panel (For Windows)
25.
Printouts have wrinkles or creases.
26.
Replace the drum unit.
27.
Why does my machine make a clicking, creaking, or popping noise when warming up or after the printer has printed?
28.
I cannot print from my computer via USB.
29.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
30.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.