FAQs & Troubleshooting
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HL-5240
129 Results
1.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
2.
Install the built-in drivers (For Windows 8 and Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How to identify your Operating System (OS).
5.
The printer status is Offline or Paused.
6.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
7.
The paper is skewed when it's printed.
8.
Change the printer driver settings (Windows/macOS)
9.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
10.
What do the LED indications mean?
11.
How do I install additional memory?
12.
Cannot print after a Windows 10 update (June 2020)
13.
The printer prints unexpectedly or it prints garbage.
14.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
15.
What is the printable area per page?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
What is the best printer driver to use-the PCL or BR-Script driver?
18.
How do I clear paper jams?
19.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
21.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
22.
To install the printer driver easily using a tool. (Linux)
23.
Delete print jobs from the print queue.
24.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
Printouts have a curl or wave.
27.
Print on both sides of the paper.
28.
How do I print on thick paper, labels and envelopes from the MP tray in Windows applications?
29.
Open the Control Panel (For Windows)
30.
My Brother machine misfeeds paper.