FAQs & Troubleshooting
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HL-5030
137 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Functions supported in the Windows 7 built-in drivers
3.
What is a "Generic PCL Driver"?
4.
What can happen if the wrong paper is used in your machine.
5.
Print on both sides of the paper.
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
9.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
10.
Delete print jobs from the print queue.
11.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
12.
How to identify your Operating System (OS).
13.
Install the built-in drivers (For Windows 8 and Windows 10)
14.
Can I print from or scan to Android™ Smartphone?
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
The printer status is Offline or Paused.
17.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
18.
Change the printer driver settings (Windows/macOS)
19.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
20.
Printouts have a curl or wave.
21.
What is the printable area per page?
22.
I cannot print from my computer via USB.
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
My Brother machine misfeeds paper.
25.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
26.
What kind of paper can I use?
27.
I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
28.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
29.
What is the recommended paper?
30.
What driver package format is supported by my Linux distribution?