FAQs & Troubleshooting
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HL-4200CN
122 Results
1.
How can I print envelopes?
2.
How do I load A5 paper?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
The printer status is Offline or Paused.
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
9.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
10.
How do I enable/disable the printer power save mode setting?
11.
How can I activate/deactivate the Toner Save Mode?
12.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
13.
How to identify your Operating System (OS).
14.
When trying to print from Mac OS® X the print queue is stopped.
15.
My machine has the Optional Tray Module installed. "Feed Jam Check Tray" error appears on the LCD. What should I do?
16.
"Regi. Jam Open A-Cover" or "Fuser Jam Open A/B Cover" error appears on the LCD. What should I do?
17.
Cannot print after a Windows 10 update (June 2020)
18.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
19.
Functions supported in the Windows 7 built-in drivers
20.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
21.
I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the printer front panel, or in the driver? And if I change the setting in the driver, will the printer front panel setting be used?
22.
How do I install additional memory?
23.
Change the printer driver settings (Windows/macOS)
24.
I cannot print from my computer via network. (For Macintosh)
25.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
26.
What can happen if the wrong paper is used in your machine.
27.
What is the life of the consumables?
28.
The printer stopped receiving data half way through the print job. What should I do?
29.
"Duplex Jam Open B-cover" error appears on the LCD. What should I do?
30.
How do I clear the paper jams around the fuser unit?