FAQs & Troubleshooting
![]() |
Popular |

HL-2280DW
271 Results
1.
MANUAL FEED
2.
Check Connection
3.
Replace Toner
4.
I can print but cannot scan via network. (For Windows)
5.
REPLACE DRUM
6.
I cannot print using my Brother machine on a wireless network (Windows)
7.
Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
8.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
10.
Set up your Brother machine on a wireless network.
11.
Reset the network settings to the factory default
12.
Can I print from or scan to Android™ Smartphone?
13.
What is Brother iPrint&Scan?
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
16.
Can I use AirPrint with my Brother machine?
17.
No Paper
18.
I cannot print using my Brother machine on a wireless network (Mac)
19.
JAM INSIDE
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
The printer status is Offline or Paused.
22.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
23.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
24.
Clean the paper pick-up roller (video instructions available)
25.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
26.
I cannot save a file downloaded from the Brother support website (For Windows)
27.
"Offline" appears on the Status Monitor.
28.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
29.
JAM DUPLEX
30.
I cannot print using my Brother machine on a wired network. (Windows/macOS)