FAQs & Troubleshooting
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HL-2280DW
269 Results
1.
What is Brother iPrint&Scan?
2.
Check Connection
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
MANUAL FEED
5.
What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
REPLACE DRUM
8.
Replace Toner
9.
Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
10.
Can I print from or scan to Android™ Smartphone?
11.
No Paper
12.
JAM INSIDE
13.
Jam Rear
14.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
15.
JAM DUPLEX
16.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
17.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
18.
I cannot print using my Brother machine on a wireless network (Windows)
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
I can print but cannot scan via network. (For Windows)
21.
The printer status is Offline or Paused.
22.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
The Scan button is grayed, shaded or unavailable in PaperPort 12 SE on Windows 8
25.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
26.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
27.
I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
28.
Curled (video instructions available)
29.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
30.
JAM TRAY 1