FAQs & Troubleshooting
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HL-2040
131 Results
1.
The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
2.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
3.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
How to identify your Operating System (OS).
6.
Install the built-in drivers (For Windows 8 and Windows 10)
7.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
Does NC-2200w work with Windows Vista?
11.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
12.
Replace the drum unit.
13.
Delete print jobs from the print queue.
14.
How can I activate/deactivate the Toner Save Mode?
15.
I cannot update the firmware.
16.
My Brother machine misfeeds paper.
17.
Replace the toner cartridge
18.
What is the recommended paper?
19.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
20.
What do the LED indications mean?
21.
The printer status is Offline or Paused.
22.
How can I change the printer settings?
23.
What kind of paper can I use?
24.
What is the printable area per page?
25.
I cannot install Brother drivers on Debian 10 or later (Linux)
26.
Can I print from or scan to Android™ Smartphone?
27.
Can I print from and scan to iPhone, iPod touch and iPad?
28.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
29.
How do I print a Test page?
30.
What can happen if the wrong paper is used in your machine.