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FAQs & Troubleshooting |
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36 Results
1. 02/29/2024
Introducing the Brother Artspira application
2. 02/06/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
3. 02/02/2024
How to connect your machine and transfer data to Artspira
4. 11/28/2022
How to create an account for Artspira
5. 11/25/2022
How to Continue with CanvasWorkspace
6. 09/26/2022
Data cannot be saved to a USB flash drive
7. 09/26/2022
Data cannot be saved to the machine
8. 09/26/2022
The pattern transferred from the Artspira app does not appear on the screen of the machine
9. 09/26/2022
[Embroidery machine users] How to retrieve the data transferred from Artspira
10. 09/26/2022
[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
11. 09/26/2022
After selecting data, "Downloading" is displayed and the screen does not change to the next screen
12. 09/26/2022
Multiple data cannot be transferred to the machine at once
13. 09/26/2022
Data cannot be transferred even though the machine number has been input. (M5622201)
14. 09/26/2022
There is no machine that can be transferred
15. 09/26/2022
How to link accounts
16. 09/26/2022
How to change the displayed language
17. 09/26/2022
How to stop "Send usage information to help improve Brother products and services"
18. 09/26/2022
How to unsubscribe from Artspira
19. 09/26/2022
[My Connection function users] The login ID displayed in the machine's settings screen is different from the CanvasWorkspace ID
20. 09/26/2022
[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
21. 09/26/2022
How to obtain and input PIN of machine
22. 09/26/2022
How to disconnect a machine from Artspira using the machine
23. 09/26/2022
How to disconnect the machine from Artspira using the Artspira app
24. 09/26/2022
How to change the file name
25. 09/26/2022
I can not save the data
26. 09/26/2022
Using Drawing tool, lines are difficult to draw
27. 09/26/2022
With the Drawing tool, the data drawn at the edges in the area is embroidered in the center when embroidering. I want to embroider at the expected position.
28. 09/26/2022
The thread may break or come undone
29. 09/26/2022
Why are the lines sewn together even though they are drawn apart?
30. 09/26/2022
The shape of the drawn line is deformed or the drawn line disappears