FAQs & Troubleshooting
Latest |
Innov-is XP2
235 Results
1. 09/11/2024
"The pockets are full." message appears on the LCD. What does it mean?
2. 08/30/2024
List of Error Messages for Artspira app (M#######/E#####)
3. 08/27/2024
For better results when sewing stretch fabrics
4. 07/12/2024
"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
5. 07/12/2024
"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
6. 07/12/2024
Combination of fabric, thread and needle
7. 07/12/2024
"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
8. 07/12/2024
"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
9. 07/12/2024
"Attach the embroidery frame." message appears on the LCD. What does it mean?
10. 07/12/2024
"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
11. 06/17/2024
How do I clean the race?
12. 05/21/2024
"This button does not operate when the embroidery unit is attached." message appears on the LCD. What does it mean?
13. 03/12/2024
Stitches are skipped
14. 03/08/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
15. 03/08/2024
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
16. 02/29/2024
Introducing the Brother Artspira application
17. 02/20/2024
Fabric puckers
18. 02/06/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
19. 02/02/2024
How to connect your machine and transfer data to Artspira
20. 01/23/2024
How to set up the wireless network connection with the wizard on the machine
21. 12/25/2023
How to update your machine by downloading the update file directly to your machine using a wireless network
22. 12/11/2023
E92001 appears on the Artspira app screen.
23. 10/13/2023
Introducing Brother My Design Snap application
24. 10/13/2023
Introducing Brother My Stitch Monitor application
25. 08/28/2023
E96001 appears on the Artspira app screen.
26. 08/28/2023
M5613201 appears on the Artspira app screen.
27. 08/28/2023
M5612301 appears on the Artspira app screen.
28. 08/28/2023
M4345001 appears on the Artspira app screen.
29. 05/24/2023
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
30. 05/22/2023
How do I remove or attach the presser foot holder?