1.

Tutorial videos on how to use the machine [Video instructions]

2.

The App shows the message "No Supported Machines Found".

3.

Stitches are skipped

4.

Fabric puckers

5.

Using the embroidery needle plate cover

6.

How do I Play the Tutorial Video?

7.

How do I adjust thread tension for embroidering?

8.

How to use the Multi-purpose Screwdriver. [ Position “1” ]

9.

How to Change Embroidering Order (My Connection) [Video]

10.

Machine does not start to sew.

11.

Combination of fabric, thread and needle

12.

Upper thread breaks.

13.

How to adjust the thread tension

14.

How do I hoop the fabric in the embroidery frame?

15.

How do I adjust a stitch width or length?

16.

How do I Play the MPEG-4 (MP4) Videos?

17.

The fabric feeds in the opposite direction.

18.

How to Use the Thread Trimming Function. (Jump Stitch Trim)

19.

The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"

20.

How to use the stitch pattern explanation function.

21.

Basic procedure to sew stitches

22.

The handwheel feels sluggish when it is turned.

23.

Tips for sewing thick fabrics

24.

How to use the Multi-purpose Screwdriver. [ Position “2” ]

25.

How to embroider an appliqué pattern [Video instructions]

26.

Data cannot be saved to the machine

27.

The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."

28.

Tutorial videos on how to use My Design Snap with the machine [Video instructions]

29.

The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.

30.

The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.