1. 11/06/2018

The “Transfer FCM File via the Internet...” function cannot be used.

2. 01/31/2018

What should I do if the software update fails?

3. 01/31/2018

The machine was turned off during the machine’s software update.

4. 10/26/2017

The mat or the material catches on a feed roller during cutting/drawing.

5. 10/24/2017

The AutoPlay dialog box may appear on the computer repeatedly. (For Windows)

6. 10/24/2017

The material to be cut/drawn peels off during cutting/drawing.

7. 10/24/2017

The machine stopped while an operation is being performed.

8. 10/24/2017

The mat is fed in at an angle and is not fed during cutting / drawing.

9. 10/24/2017

The mat or the material catches on a feed roller when the mat is being inserted.

10. 10/24/2017

When the mat is inserted, the attached material peels off.

11. 10/24/2017

The machine cannot be turned on.

12. 11/30/2015

The material being cut catches on the tip of the cutting blade.