FAQs & Troubleshooting
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FAX-5750e
236 Results
1.
Can I use non-Brother or third party supplies with the Brother machine?
2.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Check the IP addresses of your PC and the Brother machine
5.
I cannot print from my computer via USB.
6.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
7.
Change the printer driver settings (Windows/macOS)
8.
The printer status is Offline or Paused.
9.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
10.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
11.
I cannot find some option in the Printing preferences. (For Windows)
12.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
What is the difference between the toner cartridge and the drum unit?
15.
Can I print from or scan to Android™ Smartphone?
16.
I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
17.
I cannot save a file downloaded from the Brother support website (For Windows)
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
20.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
21.
What is a "Generic PCL Driver"?
22.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
23.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
24.
Can I confirm that the FAX was sent correctly?
25.
Scan a document in Windows 8 and Windows 10.
26.
I'm using Windows XP. When I try to install PaperPort® 8.0, I get an error message "PaperPort Setup Wizard Terminated". I can find PaperPort® 8.0 in "Add or Remove Programs", however I can't remove it. What can I do?
27.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
28.
Why doesn't the machine answer when receiving a call?
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
What driver package format is supported by my Linux distribution?