FAQs & Troubleshooting
How to identify your Operating System (OS).
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
I cannot find some option in the Printing preferences. (For Windows)
I cannot save a file downloaded from the Brother support website (For Windows)
Open the Control Panel (For Windows)
Download a file from the "Downloads" section and save it to Windows 8 computer.
What is the BRAdmin Professional software used for?
What is a "Generic PCL Driver"?
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?