FAQs & Troubleshooting
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FAX-4100/ FAX-4100e
154 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot find some option in the Printing preferences. (For Windows)
3.
I installed the LT-400 optional tray. I use letter size paper in Paper Tray #1 and legal size paper in Paper Tray #2 (LT-400). How do I program the Brother machine to select the correct paper tray when copying a legal size document?
4.
When I try to send a fax, my Brother machine's LCD reads "Fax Reserved."
5.
How to identify your Operating System (OS).
6.
How can I clear the "PAPER JAM" or "PRINTER JAM" error message?
7.
Can I confirm that the FAX was sent correctly?
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Will my Brother machine work with Voice Over Internet Protocol (VoIP)?
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Change the printer driver settings (Windows/macOS)
13.
My Brother machine misfeeds paper.
14.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
17.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
18.
The printer status is Offline or Paused.
19.
How do I store numbers on my Brother machine for easy dialing? (One Touch, Speed Dial)
20.
The machine does not print anything.
21.
What can happen if the wrong paper is used in your machine.
22.
What are the various reports available on my fax machine and how do I print them?
23.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
24.
What is the difference between the toner cartridge and the drum unit?
25.
Change or delete a Group stored at a One Touch/Speed Dial.
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
Verify if the Brother machine has a dial tone
28.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
29.
Why doesn't the machine answer when receiving a call?
30.
Can I reduce the size of a received fax on this machine?