FAQs & Troubleshooting
Popular |
FAX-2920
180 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load legal size paper in the paper tray?
3.
I still receive the error message "Change Drum Soon" after I replace the drum unit with a new one.
4.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy. What can I do?
5.
How do I clean white or black spots on printed documents?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Can I print from or scan to Android™ Smartphone?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
10.
How to identify your Operating System (OS).
11.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
12.
Can I use voice mail on the same line as my Brother machine?
13.
How can I improve poor print quality ?
14.
Change the printer driver settings (Windows/macOS)
15.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
16.
What are the recommended specifications for the paper I should use on my product?
17.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
18.
Pre-Required Procedures (Linux)
19.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
20.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
21.
Why doesn't the machine answer when receiving a call?
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
How can I change the print resolution?
24.
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
25.
My FAX/MFC will not Dial. Why?
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
What driver package format is supported by my Linux distribution?
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
Delete print jobs from the print queue.
30.
Download a file from the "Downloads" section and save it to Windows 8 computer.