FAQs & Troubleshooting
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FAX-2910
84 Results
1. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
2. 11/16/2022
I am experiencing problems sending a fax, what can I do?
3. 02/15/2022
Replace the drum unit.
4. 01/19/2021
ControlCenter3 displays a blank screen at startup (Windows)
5. 10/17/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6. 03/25/2016
What is the difference between the toner cartridge and the drum unit?
7. 03/25/2016
Can I print from or scan to Android™ Smartphone?
8. 03/25/2016
Can I print from and scan to iPhone, iPod touch and iPad?
9. 03/24/2016
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
10. 03/23/2016
What can happen if the wrong paper is used in your machine.
11. 09/19/2014
Why doesn't my Brother machine have a dial tone?
12. 01/29/2014
I'm using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
13. 01/27/2014
How do I set up a group for broadcasting faxes?
14. 01/27/2014
"Paper Jam Inside" error appears on the LCD. What should I do?
15. 01/27/2014
"Paper Jam Rear" error appears on the LCD. What should I do?
16. 01/27/2014
"Paper Jam Tray" error appears on the LCD. What should I do?
17. 01/27/2014
When scanning a document to be copied, the LCD shows "OUT OF MEMORY". What should I do?
18. 01/20/2014
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
19. 05/17/2013
The back cover is securely closed, however the message "Back Cover Open" is displayed on the LCD. How do I clear this message?
20. 05/15/2013
How do I set up an answering machine (TAD) to work on the same line as my Brother machine?
21. 05/15/2013
How do I check if the FAX/MFC has faxes in its memory when it has a mechanical problem?
22. 05/15/2013
How can I clear the "Drum Error" or the "Dust on Drum" error message on the LCD?
23. 05/15/2013
How do I clean white or black spots on printed documents?
24. 05/14/2013
How can I forward a fax to another fax machine when the FAX/MFC has a mechanical problem?
25. 05/14/2013
"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
26. 05/10/2013
Why doesn't the machine answer when receiving a call?
27. 05/10/2013
My FAX/MFC will not Dial. Why?
28. 05/09/2013
What is the "Station ID" and how do I set it?
29. 05/09/2013
How do I clear vertical lines or streaks that appear in the copies I made?
30. 04/25/2013
Verify if the Brother machine has a dial tone