FAQs & Troubleshooting
Latest |
FAX-2820
153 Results
1. 06/27/2023
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
2. 06/01/2023
Delete print jobs from the print queue.
3. 05/16/2023
I cannot print from my computer via USB.
4. 03/27/2023
"Offline" appears on the Status Monitor.
5. 03/27/2023
Change the printer driver settings (Windows/macOS)
6. 03/27/2023
The printer status is Offline or Paused.
7. 03/24/2023
Open the Status Monitor
8. 02/15/2023
Install the built-in drivers (For Windows 8 and Windows 10)
9. 12/19/2022
Can I use non-Brother or third party supplies with the Brother machine?
10. 12/13/2022
How to identify your Operating System (OS).
11. 11/16/2022
I am experiencing problems sending a fax, what can I do?
12. 11/15/2022
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
13. 11/07/2022
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
14. 10/17/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
15. 09/06/2022
Configure and use PC-FAX (CUPS) (Linux)
16. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
17. 07/20/2022
Uninstall the drivers. (Mac OS X 10.5)
18. 05/09/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19. 04/20/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
20. 04/01/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
21. 03/17/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
22. 02/15/2022
Replace the drum unit.
23. 11/10/2021
Open the Control Panel (For Windows)
24. 09/30/2021
Uninstall the drivers (Windows)
25. 01/19/2021
ControlCenter3 displays a blank screen at startup (Windows)
26. 07/16/2020
Cannot print after a Windows 10 update (June 2020)
27. 06/02/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
28. 06/14/2019
Windows 10 Support Information
29. 12/20/2018
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
30. 10/17/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).