FAQs & Troubleshooting
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FAX-2480C
160 Results
1.
How do I load paper?
2.
How do I load 10 x 15 Glossy paper into my machine?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
7.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
8.
Set the date and time
9.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
10.
Verify if the Brother machine has a dial tone
11.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
12.
Can I print from or scan to Android™ Smartphone?
13.
Can I print using only the black ink cartridge when the Color cartridges have run out?
14.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
15.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
16.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
Windows 10 Support Information
19.
How do I know which side up my photo paper should be in the tray?
20.
Can I use voice mail on the same line as my Brother machine?
21.
One or more of my colors are not printing (blank). What can I do?
22.
When I print, the pages are smudged with ink. What should I do?
23.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24.
Pre-Required Procedures (Linux)
25.
Delete print jobs from the print queue.
26.
Can third party ink be used to refill the ink cartridges?
27.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
28.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
29.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
30.
Cannot print after a Windows 10 update (June 2020)