FAQs & Troubleshooting
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FAX-1360
50 Results
1. 12/19/2022
Can third party ink be used to refill the ink cartridges?
2. 10/04/2022
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
3. 10/17/2018
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4. 11/16/2016
My machine does regular cleaning cycles in the night. How can I correct this?
5. 03/25/2016
Can I print from or scan to Android™ Smartphone?
6. 03/25/2016
Can I print from and scan to iPhone, iPod touch and iPad?
7. 05/15/2015
Set the date and time
8. 05/11/2015
I cannot pull the paper tray out of my machine. What can I do?
9. 05/11/2015
The monochrome copies I make are too light. What can I do?
10. 05/11/2015
When I print, the pages are smudged with ink. What should I do?
11. 05/11/2015
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
12. 05/11/2015
How do I clean the Scanner to improve the copy or fax quality?
13. 05/11/2015
Why are the faxes I send always received with a black vertical line down the page?
14. 05/11/2015
What is the "Station ID" and how do I set it?
15. 09/19/2014
Why doesn't my Brother machine have a dial tone?
16. 01/29/2014
I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
17. 01/27/2014
Improve poor print quality.
18. 01/27/2014
How do I replace the Ink Cartridge?
19. 05/14/2013
How do I clear the message "INK EMPTY BLACK" from the display?
20. 05/10/2013
How do I clear the message "Awaiting Redial"?
21. 04/25/2013
Verify if the Brother machine has a dial tone
22. 04/25/2013
Why doesn't the machine answer when receiving a call?
23. 01/28/2013
The keys on the control panel do not respond.
24. 07/30/2012
When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
25. 06/29/2012
What is Distinctive Ring and how do I program it?
26. 06/29/2012
What does "NG" or "ERROR" on the Transmission Verification Report mean?
27. 06/18/2012
I'm using MagicJack and am having problems sending or receiving faxes.
28. 05/11/2012
Where can I find my Brother machine's serial number?
29. 11/15/2011
How does my telephone company's Caller ID feature work with my Brother machine?
30. 11/14/2011
Set up an answering machine (TAD) to work on the same line as the Brother machine.