FAQs & Troubleshooting
How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
What Android™ mobile application can I use?
What iOS mobile application can I use?
How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
How do I transfer label or slip templates?
Using Web Based Management
Where can I download the latest P-touch Editor for Mac?
I cannot print using a HSe cassette.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
Install BRAdmin Professional 3
How to delete the registry information and files related to the printer driver
I connected multiple printers of the same model to one computer but can only print from one of them.
I cannot save a file downloaded from the Brother support website (For Windows)
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
Printing is not possible. (USB connection)
How do I uninstall the printer driver?
Where can I download Brother iPrint&Label? (iPrint&Label)
How can I print using Portrait? (iPrint&Label)
Poor print quality when printing on narrow labels. (iPrint&Label)
How to identify your Operating System (OS) for Windows or Mac
The data imported from a CSV file is not included on the printed label. (Pro Label Tool)
Open LBX files created in P-touch Editor in Pro Label Tool
How to create serialized labels (Pro Label Tool)
How to open the Devices and Printers window
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
How can I create a barcode label? (iPrint&Label)
P-touch Editor crashes when I open it on my Mac.