FAQs & Troubleshooting
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DS-920DW
92 Results
61.
When I type "http://10.10.100.1" to access the home screen in the web browser, the scanned images stored on the scanner's SD card are not displayed on the home screen.
62.
My scanner cannot be turned on or is turned off immediately.
63.
Driver busy
64.
Calibration failed. Please reboot the machine.
65.
What is Infrastructure mode?
66.
Command List of brscan. (Linux)
67.
Can I crop the edge of documents scanned using the Carrier Sheet? (Windows)
68.
My scanner cannot be put into TWAIN mode.
69.
Cannot use my scanner connection the USB hub.
70.
The file size is too large.
71.
Colors in the scanned image are dark.
72.
The scan quality is poor.
73.
Discover the MAC address of the Brother network card.
74.
Configure the Scan to Email Feature (Linux)
75.
The scanned documents are put into the incorrect order. (macOS)
76.
Uninstall the scanner driver. (Linux)
77.
Pre-Required Procedures (Linux)
78.
I cannot reset the network setting.
79.
When I want to scan in SD mode, is it possible to change the paper size, the image quality, etc. on my scanner?
80.
Bleed-through is seen in the scanned image.
81.
My scanned images have black lines running through them, blank spaces, or just overall bad quality.
82.
No paper in the manual document feeder.
83.
Clean the inside of the machine.
84.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
85.
Uninstall Scan-key-tool. (Linux)
86.
Windows 10 Support Information
87.
I forgot the login pass-word to enter the Home screen on the browser.
88.
The scanned image is skewed.
89.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
90.
Find SSID.