FAQs & Troubleshooting
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DS-635
48 Results
1.
How to identify your Operating System (OS).
2.
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
3.
Update the Driver or Firmware for your Brother machine
4.
I cannot save a file downloaded from the Brother support website (For Windows)
5.
Load a Plastic Card
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
Load Documents
8.
Load Non-standard Size Document
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
I do not have or lost the black and white calibration sheet.
11.
What driver package format is supported by my Linux distribution?
12.
(Video) Calibrate Your Brother Machine
13.
Document Jam
14.
Load Standard Size Document
15.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
16.
Acceptable Documents
17.
Scanning and Other Problems
18.
Install your Brother machine's software from Full Driver Package. (Windows)
19.
Uninstall the Brother Software and Drivers (Windows)
20.
(Video) Clean the Scanner and Rollers
21.
What is Remote Setup?
22.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
23.
Download a file from the "Downloads" section and save it to Windows 8 computer.
24.
Reset Your Brother Machine
25.
Delete a network scanner entry. (Linux)
26.
Error and Maintenance Indications
27.
The scanning speed is slow when scanning from my machine. (Windows)
28.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
29.
Configure the Scan to Email Feature (Linux)
30.
Calibrate Your Brother Machine