FAQs & Troubleshooting
Popular |
DS-610
54 Results
1.
Install the scanner driver (For Windows)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
4.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
5.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
When I calibrate I get a "White-only" calibration message.
8.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
9.
How to identify your Operating System (OS).
10.
Can I print from or scan to Android™ Smartphone?
11.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
12.
Install the DSmobile Scan application. (For Windows users only)
13.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
14.
Uninstall the scanner driver. (Mac OS X 10.4 - 10.10)
15.
Download a file from the "Downloads" section and save it to Windows 8 computer.
16.
I cannot install or reinstall the scanner driver using the DVD that came with my Brother scanner.
17.
Clean the scanner. (For Macintosh)
18.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
19.
I do not have or lost the black and white calibration sheet.
20.
I cannot open the scanned document (For Windows).
21.
File size of the scanned document.
22.
What file format can the scanned image be saved as when I scan a document or photo using the DSmobileSCAN II software?
23.
What kind of software can I use with my scanner?
24.
My unit has no power.
25.
Install Presto!® BizCard® onto Windows 10.
26.
I am scanning documents smaller than letter size, such as receipts, and they all come through with a black background (For Windows).
27.
Scan a document in Windows 8 and Windows 10.
28.
Calibrate your scanner. (For Windows)
29.
Insert documents for scanning.
30.
Open the Control Panel (For Windows)