FAQs & Troubleshooting
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DCP-L2520DW
231 Results
1.
(Video) Replace Toner
2.
(Video) Load paper (Legal)
3.
My Brother machine could not be found over the network when I installed drivers on my PC.
4.
(Video) Load A4/Letter paper
5.
Replace Drum
6.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
7.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
8.
I still receive the error message "Replace Drum", or "Drum End Soon" after I replace the drum unit with a new one.
9.
Jam Rear (With Video Instructions)
10.
Load paper in the paper tray
11.
Jam Inside (With Video Instructions)
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
13.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
The printer status is Offline or Paused.
16.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
17.
Jam 2-sided
18.
How to identify your Operating System (OS).
19.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
20.
What is Brother iPrint&Scan?
21.
Turn the Toner Save Mode on or off.
22.
Print both sides of paper or a booklet automatically
23.
Can I print from and scan to iPhone, iPod touch and iPad?
24.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
25.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
26.
Set up your Brother machine on a wireless network.
27.
Toner Low or Prepare New Toner Cartridge
28.
"Offline" appears on the Status Monitor.
29.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
30.
I cannot print on a wireless (Wi-Fi) network (Windows)