1. 06/02/2025

(Video) Check the firmware version.

2. 04/16/2025

Scan a document using Brother iPrint&Scan. (macOS only)

3. 04/16/2025

Where can I download Brother iPrint&Scan application for Mac?

4. 04/16/2025

I cannot print from my computer via USB.

5. 04/15/2025

I can print but cannot scan via network. (For Mac)

6. 02/05/2025

Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater

7. 12/13/2024

How to identify your Operating System (OS).

8. 11/28/2024

I cannot install the printer driver or print in Windows 11.

9. 10/24/2024

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).

10. 10/15/2024

I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)

11. 08/01/2024

Paper Jam

12. 06/05/2024

I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)

13. 02/14/2024

I cannot print using my Brother machine on a wireless network (Mac)

14. 01/31/2024

I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)

15. 11/17/2023

"ControlCenter needs to be updated." - macOS 10.15 Catalina

16. 08/10/2023

Can I use my Brother printer with a 64 bit Linux distribution? (Linux)

17. 06/27/2023

I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)

18. 06/27/2023

Uninstall the drivers. (Mac OS X 10.6 - macOS 12)

19. 06/08/2023

I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later). 

20. 06/06/2023

I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)

21. 06/06/2023

I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)

22. 06/01/2023

Add your Brother machine with AirPrint (macOS)

23. 06/01/2023

Delete print jobs from the print queue.

24. 04/10/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

25. 04/07/2023

The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.

26. 04/07/2023

I cannot print using my Brother machine on a wireless network (Windows)

27. 03/27/2023

"Offline" appears on the Status Monitor.

28. 03/27/2023

Install the built-in drivers (For Windows 8 and Windows 10)

29. 03/27/2023

Change the printer driver settings (Windows/macOS)

30. 03/27/2023

The printer status is Offline or Paused.